Due to the significant impact email systems have on the creation, storage, use and management of official state government records, it is imperative effective methods are deployed to assist state agencies in managing email records throughout their lifecycle. A state-wide strategic decision was made to migrate onto a single email platform called MS Exchange 2010.
The Secretary of State’s Records Management Division worked in conjunction with the Office of the Chief Information Office (OCIO) to assess and select an email platform capable of meeting records management functional requirements as they relate to statutes, rules and guidelines for efficient email management.
The links below are designed as tools to aid and train staff in proper email retention management methods and techniques. Agency Records Officers should take advantage of these tools to assist in training agency staff on the use and requirements for effective email management.