A Frequent Payor Account (FPA) is available for customers filing documents online who prefer to pay using a prepaid account versus providing credit card or ACH information each time they check out. The system stores the payor information, and the emails of users who can access the account.
- Each individual user must create their login at business.nebraska.gov.
- The primary user (account contact) must complete the Frequent Payor Account application and include the contact information and email address for the users that will be a part of the account.
- Email the completed application to sos.businessservices@nebraska.gov.
Only Nebraska Secretary of State staff can set up a Frequent Payor Account. The primary user will be notified after the account is added to the system. Users can then make deposits to their account. Once money is added to the account, users will be able to access the Frequent Payor Account to pay for filings.
After logging into your user account, click on your name in the top right-hand corner of the website and select ‘My Account’.
Under your account you can see the current balance on the Frequent Payor Account. You are also able to add funds to the account. (Note payment processing fees for using ACH are $1.75 and Credit Card are $1.75 +2.45%)
At the end of each month, the system will provide a report of the previous month’s transactions on the account. You will not be able to access this report until the current month ends.
Once money is added to the account, the 'Frequent Payor Account' payment option will appear in your cart at checkout. Selecting this option for payment will withdraw the amount of the total fees in your cart from your Frequent Payor Account. You will not be charged additional processing fees when using your Frequent Payor Account.
If you do not have enough funds in your account to cover the total cart amount, the Frequent Payor Account option will not be available. You may use the system to add funds to your account or you may check out using a credit card or ACH payment.
To update the users, complete the Frequent Payor Account Change Form and email it to sos.businessservices@nebraska.gov.
Should the holder of a Frequent Payor Account ever want to close or deactivate the account, first notify our office and we will discuss the process. Funds on account may be refunded to a customer by filling out a refund request form. If you or your business have not been set up in the Nebraska state accounting system, then you will also need to provide a W-9 form. Please note that refunds can take several weeks to process.
To request the forms for a refund please call or email our office at (402) 471-4079 or sos.corp@nebraska.gov
